My name is Jack Milling as your Client Liaison Manager and I have recently joined Zeno IT. My background is Data Networks and Telecommunications. In English; internet connections and voice communication. If you are experiencing slow internet speeds, need a new phone system or simply exploring whether VOIP is the right solution for you. Give me a call, we are carrier agnostic, we Partner with Telstra, Optus, the M2 Group, Commander, AAPT and Pipe just to name a few. Zeno IT are happy to assist you in making the right choice for your business.

Below I have included a brief summary of the differences between ADSL and EFM connections. If you would like a faster, more stable and more secure internet connection I suggest an EFM service.

Asymmetric Digital Subscriber Line (ADSL) is a technology that allows the existing telephone line (copper) to be used for data transmission. It is an entry-level connection that is very low cost but suitable for data transferring, not voice. This product is asymmetric, which means it is able to deliver more bandwidth downstream as opposed to upstream.

Ethernet in the First Mile (EFM) is now generally offered in place of SHDSL technology. EFM is provisioned over multiple copper pairs to your premises. It is a symmetrical business grade service, meaning it is able to deliver the same bandwidth upstream as downstream and has improved bandwidths on SHDSL. EFM services provide excellent resilience – should a copper pair be damaged communications should still occur via the remaining pairs.

Both ADSL and EFM are constrained by technology limitation, the further a premise is located from an exchange the slower the bandwidth.

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