Managed IT Services Australia Wide

Flexible Monthly Maintenance Plans For Any Budget

Unlike most other Managed IT Providers, our maintenance plans are fully customisable, plans are tailored to your budget and needs.

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24 / 7 Monitoring

We monitor your devices around the clock, we can fix potential problems before they develop

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Training Portal

What if we can prevent most issues from ever occurring, this is the purpose of our new training portal.

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Designed by You

Zeno was once like the other IT companies, but over the years our clients told us what they want, so we listened and innovated.

Our monthly maintenance clients get all this, plus much more.

Extended Working Hours

Extended Working Hours

To accommodate our early bird clients we moved our start time to 6:00am. We also pushed back our end time to 6:00pm, we also offer out of hours support.

Tickets Management

Tickets Management

Want to see how many tickets your team created last month, change the priority or view the status? Our ticket system is elegant and transparent. Manage your service easily, no PhD needed.

Client Portal

Client Portal

Zeno IT can build a customized client portal around you, easy access to manage your tickets, passwords, new user request forms and everything else, all in one spot.

Priority support

Priority support

Our monthly retainer clients get priority support during busy periods for added piece of mind. Maintenance clients also get access to unique services and discounts.

Schedule call back

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  • "We have been using Zeno IT for more than two years. This team always provide the perfect solution and kindly service on time. Many thanks for them!"

    Woody Wu
    Woody Wu TWT Global
  • “We had a great experience with Zeno IT during a very difficult time. The professionalism and responsivness of the team was outstanding and nothing seems "to difficult" for them. We highly recommend Zeno IT to any small business like us that needs IT support .”

    Donna Kessler
    Donna Kessler Managing Director
  • Over the eleven years that Zeno has worked with Bull, Son & Schmidt, the relationship has developed to the point where Zeno IT manages every aspect of the IT system and they consult with Zeno about any and every aspect of IT before making a decision.

    Cathy Marr
    Cathy Marr Bull,Son and Schmidt - Practice Manager
  • "Dress for Success Sydney is a Sydney based charity. Zeno It have been providing our organisation with pro bono IT support and service for 2 years. We have found all interactions with Zeno to be of a very high standard. The service team are fantastic and pleasing to work with and they always fix all and any IT issues we experience swiftly!"

    Dress for Success Sydney
    Dress for Success Sydney
  • "I have known Gerald and Zeno IT for about 4 years now. Gerald is honest and extremely accommodating. Further, he and his team know their stuff! If you are looking for an IT solution for your business, look no further."

    Daniel Bligh
    Daniel Bligh Managing Director
  • "Sometimes, it is too easy to blame it on the "IT guy". Gerald keeps it real. Confronts the issues, and explains things in PLAIN ENGLISH. If you want your IT support (a necessary evil!) in PLAIN ENGLISH, with no hidden agendas, Gerald is the guy!"

    Kelvin Ong
    Kelvin Ong CEO / Sky Monkey
  • "It has been a pleasant journey since we have Zeno IT on board for our business 11 years ago. Gerald and his team has always been resourceful and prompt attending to all our IT issues."

    Dawn Huang
    Dawn Huang Navwealth

Proactive Monthly Maintenance.

Ideal for companies with 10 to 100 staff, our Standard Monthly Maintenance package provides you with 24 x 7 monitoring, regular proactive maintenance in order to avoid unnecessary down time and unlimited remote support.

Because we provide you with a strategic I.T. solution from the outset that is tailored to your business, we understand the demands that will be placed on your systems and create a maintenance plan that matches.

Advisory Monthly Maintenance.

Designed for companies with 20 to 200 staff, this package provides you with the security of an in-house CIO at the cost of a junior engineer. In addition to providing you with 24 x 7 monitoring, regular preventative maintenance and unlimited remote support, this package offers you a CIO On Demand and regular I.T. planning. We ensure that your I.T systems are keeping pace with the projected growth of your company and anticipated operational needs. Working collaboratively with your own I.T. staff, we make sure that we reassess company goals and stay in line with them so you continue to run smoothly.

Proactive IT Support

The old saying goes, prevention is better than the cure. IT systems are critical to the modern business and when they aren’t working, your staff aren’t working.

10-200 Staff
24 - 7 Monitoring
90
Problems fixed first call
Contact Us

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